Terms
of
Service

By clicking, you agree to the terms outlined here. 
To lock in your service date following your initial estimate, a non-refundable deposit of 50% of the total estimated fee is required at the time of booking, the remaining balance is due upon completion of the service. Our team needs clear, safe access to your property at the scheduled time. If we are unable to access the property (e.g., locked doors, incorrect gate codes, or blocked entryways) within 15 minutes of our arrival, the visit will be considered a no-show, and your 50% deposit will be forfeited to cover scheduling and labor costs. To keep our team healthy and performing at their best, we adhere to strict safety limits:   Lifting Limit: Our staff cannot manually lift or move items weighing more than 10 pounds. And for  safety and liability reasons, our staff may only use ladders up to 6 feet in height.  Pets & Furry babies:  We love them all!  However, to keep both your furry family members and our team safe and comfortable, we kindly ask that pets be secured in a separate room or crate for the duration of our visit. If you need to reschedule, please do so at least 48 hours before your appointment, may transfer the deposit to a new date within a month. Reschedules made with less than 24 hours' notice will result in the forfeiture of the deposit. NO CANCELLATIONS.  
While we are LICENSED AND INSURED, ( and our staff is thoroughly vetted and bound by professional standards) and we take the utmost care with your belongings, accidents can happen. Please secure fragile, high-value, or irreplaceable items prior to our arrival.
Any claims regarding property damage must be reported within 12 hours of service completion. If you are dissatisfied with any aspect of our service, please contact us within 12 hours. We will return to re-address the specific issue at no additional cost. Refunds are not provided once appointment is booked and or services are rendered. Thank you for your support of small local business!